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How to be Confident as a Call Center Agent?

May 31, 2021 Category :Articles 0

Confidence or the belief on oneself is very important in any endeavor including at work. In a call center company, an agent’s confidence is crucial because it constitutes part of the nature of customer service. Confidence is important in communication …

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Hiring Undergraduates in Call Center

January 16, 2018 Category :Articles 5

The call center industry is one of the few professional industries that provide opportunities of employment for college undergraduates. The reason is quite simple. Certain professional positions in a call center company do not really require a college degree.

The …

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