Chat support is a form of customer service channeled online via chat or written real time communication. It is an important tool for facilitating customer support and sales strategy which has certain distinct advantages over a verbal communication. In order …

Upselling is a sales strategy in which a seller initiates add ons, more expensive products or related products that may potentially interest the buyer to purchase more. For instance, a client interested in buying a brand new LED television may …

Outbound telemarketing services employ different types of selling strategies used to increase the sales revenues of their clients. Hereunder are the different types of selling that outbound telemarketers usually perform.

Upselling is a sales technique whereby a seller encourages a …