Retention in the call center industry is important for the profitability and success of a call center company. It reduces/avoids turnover costs such as recruitment, selection, orientation, training, lost productivity, vacancy costs and customer impact costs. Call center retention enhances …

P & J (People and Job) Search Group LLC. is an executive search & staffing firm providing superior services and support systems to meet all the applicants and clients’ needs in the recruitment process based on company’s beliefs “holding a …

Pyramid Hub is a business process outsourcing firm that provides quality outsourced customer contact services for the entire life cycle of one’s customer, delivering superior customer experiences from customer acquisition, service and retention, to fraud prevention and collections. Pyramid Hub …