The call center industry has one of the highest employment turnover rates. Employees come and go or move from one company to another. The high turn over rate was primarily attributed to health concerns because of the night shift schedule …

Founded in 2004, E-way Business is an transnational telemarketing and promotions company that primarily provides service to the Australian Market. It provides marketing to different retail productions from healthcare, food, health and wellness products, and medicines among many others. E-Way …

Qualifications:
1. Must have 1 year Outbound Sales experience
2. Must have excellent verbal and written English communication skills
3. Must have strong salesmanship and a persistent attitude in winning a customer’s business
4. Must have an aggressive personality and …

The upsurge of the call center industry in the Philippines is mainly attributable to the business process outsourcing of foreign countries abroad. This means that most of the call centers operating in the Philippines cater a market or customer abroad, …

Neungyule Eduphone is a learning center that is known in providing quality online English classes to Korean students. The classes are done over the phone and video. Being an online English learning center, Neungyule Philippines intends to be the lead …

Staff Virtual, Inc. was founded by Ike Stranathan, an American, who currently lives in Makati City. With the help of Roger Cox (the Chief Executive Officer), and Blue Post (the Assistant Vice President), Staff Virtual Philippines provides outsourcing and virtual …

Sleep deprivation is one of the major problems in night shift work especially in the call center industry. Agents and employees are then encourages to adjust to a night shift schedule in order to cope with or adapt to the …

A call center newbie is basically someone who is new in the industry. He could be a new graduate who had his first job in the industry, an old graduate who finally found a job, or a career shifter who …

Working condition is a very broad term which can refer to the physical working environment as well as the well being of the employee. For this discussion, only a broad overview will be given about the working condition of call …