Call Center Metrics
Many people think that working in the call center industry is like a dream come true. Most of them are
Read morestandard operating procedure
How to Take Care of your QA Scores
Calls are not recorded just for the sake of having a copy of your conversation with your customers. To guarantee
Read moreDifferent Metrics You Should Maintain
A lot of people are saying that call center job is just so easy. You just have to sit down,
Read moreWhat to Expect from Working in a Call Center
Call center jobs are being in demand these days. There are lots of job fairs that offers job postings in
Read moreCall Center Scorecards
As simple and easy as it may sound, call center job would also require you to hit some targets. These
Read moreCareers in Call Center
If you are working in a call center, most people are under the impression that your job mostly consists of
Read moreHow is Bookkeeping related to Call Center?
Bookkeeping is the most basic accounting tool used for tracking expenses and income of a business. All businesses, holds some
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