May 11, 2022
Category :Call Center Basics
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In managing any business, confidence is important to any manager because managers act as leader whom his subordinates look up to for leadership in operating the organization. A fall in managerial confidence will affect the confidence of the whole organization …
call center, confidence, subordinates
January 8, 2020
Category :Articles
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There may be discomfited times when a younger officer employee is assigned to manage a team whose members are older. In which case, the younger officer feels uncomfortable supervising and commanding older employees, who may similarly feel insulted or slighted …
relationship, subordinates, successful team, work life balance