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Call Center Mock Calls

July 4, 2019 Category :Call Center Basics 0

One of the common tools used by the call center industry in training employees and evaluating applicants is the simulation tests. A simulation test is basically a test that replicates the actual work of a call center agent. This is …

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BPO Salary Guide Philippines

July 5, 2014 Category :Articles 0

The salary range of the BPO industry in the Philippines is very broad. This is because there are especial salary rates extended for foreigners employed in the country in equal position. For instance, A Filipino operations manager in a small …

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