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What is a Virtual Call Center?

March 31, 2022 Category :Articles 0

A call center is any unit or individual where the receipt or transmission of customer requests by telephone is processed and facilitated. With the advances of modern technology which allowed for remote communications in practically anywhere in the world where …

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Reduce Call Center Cost in the Philippines

November 8, 2021 Category :Articles 0

One of the primary factors to the sudden upsurge of business process outsourcing as a business strategy in the world is its ability to reduce expenses, which is one of the two ways to improve company profitability. Operating call centers …

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Five9 Philippines

December 10, 2019 Category :Call Center Companies| Call Centers in Mandaluyong 0

Five9 is a US based call center company established in 2001 the uniquely provides different call center services including cloud based call center solutions and other call center software products including Virtual Call Center, Inbound Call and Outbound Call Center, …

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Bayantel Call Center

January 7, 2018 Category :Call Centers in Quezon City 14

Bayan Telecommunications or Bayantel for short is a one of the leading telecommunications company that provides telecommunication solutions and different voice and data applications to both corporate and individual customers. It is a member of the Lopez Group of Companies …

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