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Adapting to Night Shift Work

June 3, 2021 Category :Call Center Basics 0

Sleep deprivation is one of the major problems in night shift work especially in the call center industry. Agents and employees are then encourages to adjust to a night shift schedule in order to cope with or adapt to the …

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How to Change Sleeping Habits of Call Center Agents

September 23, 2019 Category :Articles 0

The Call center industry is one of the biggest employers of Filipinos today especially for young college graduates. In some cases, a college degree may not even be necessary. What is important is that one speaks fluently in English. The …

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