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Taking You Forward

Posted on June 29, 2019 | No Comments on Taking You Forward

As it explicitly expressed in its name, Taking You Forward, Inc. (TYF Call Center) is a Business Process outsourcing company that aims in progressively pushing and driving companies to growth. Taking You Forward is founded on the principles or order, discipline, and control and forges its partnership with its clients with the philosophy of “We are you and you are us. This emphasizes the company’s oneness and fully integrated approach to its service solutions thereby allowing partners to move forward together.

TYF Call Center provides inbound and outbound call center and BPO services using its proven practices, extensive experience, learned expertise and timing of execution in order to deliver service beyond client’s expectations. In particular, TYF Philippines gauges the success of its Inbound Sales and Customer Services with the quality and quantity of customers it retains and the quality and quantity of contacts or new customers it generates, which is ultimately measured in terms of higher profits. Taking You Forward Philippines also helps optimize capital and operating costs, reduce labor overheads, provide 24-7 consistent service, work with fast turn-around time and implementations and complies the highest industry standards in terms of security and quality. Among its inbound services included Product Sales Inquiry, Info Request, and Order Taking, Directory Inquiry, Product Recall Management, Event and Trade Show Registration, Billing Queries, Technical Support and Help Desk Support. Its outbound services included telemarketing, Sales and Lead Generation, Appointment Setting, Product Promotion, Service and Polling, E-Mail and Live Chat Support, Market Surveying, Account Management, Contact Information / Data Verification.

The competitive edge of Taking You Forward rests on its world-class practices using Western style executive management and utilizing only university educated and licensed professionals with exceptional proficiency in English communications and western culture to deliver its services. Moreover, TYF Call Center services are backed by State-of-the-Art ICT Facilities, security, and consistent network to support flawless communications. Taking You Forward Philippines operates with a sustainable Seating Capacity, which allows it to provide flexible support to small and large companies. It implements a Disaster Recovery program to protect data incases of loses. As an added security, it utilizes a triple modular redundancy system in its power and communications which are the backbone for its services.

To date, Taking You Forward provides services to mostly English speaking markets in Australia, North America, United Kingdom, and the Asia Pacific. It has also specialized in four major areas namely Customer Care, Sales, Technical Support, and Back-Office Services

Taking You Forward Philippines call center is located in:

Originally posted 2013-01-11 08:05:50.

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