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Taotec Philippines

Posted on December 1, 2014 | No Comments on Taotec Philippines

We build and share success. Taotec is a BPO firm that provides a variety of technology services that deals with business solutions, IT application design and development for different client coming from different industries. It capitalizes on a broad array of tech-based solutions and support services for ITO, KPO, and BPO applications, a rigid system of global technology partners and a highly collaborative ethic that values people’s talent, strategy, and technology in equal measure. In particular, what makes Taotec Philippines unique is its approach to collaborative partnerships “To be with TAO is harmony”, where its name is derived. The company aims to create a unique brand of multi-business practices known for a passionate and collaborative corporate culture, and technological breakthroughs that support, build, sustain, and bolster local and international industries. To achieve this, TAOTEC will uphold the core values to be Passionate and Creative, Be Humble and Respectful, Be Grateful and Generous and Be Healthy and Happy.

Taotec Philippines provides a complete line of services across the product or service life cycle. For BPO services, it provides Customer Service and Care that focus on building and sustaining customer satisfaction through value-added propositions, building the knowledge and skills of call center representatives to empower them and to work on improving efficiencies in the various sales processes. For Sales Support, it provides lead generation, direct sales, account management and retention programs and sales analytics, End-to-end pre- and post-sales programs to support and complete the customer lifecycle sales programs and to increase customer purchasing levels, implement product promotion programs, enhanced service offerings, and sales support.

Taotec Philippines also provides Order Processing for Medium to large-scale project management and customer relations services, Full life cycle order management and technical sales support and processing complete billing review from a client’s automated systems, and revenue recovery. It provides Receivables Management to reduce partners’ bad debt write-offs and collections. Its Technical and Product Support is provided by voice, email, chat, SMS text, and social media 24 hours a day, seven days a week which is integrated with customer care and sales practices. Taotec Philippines provides Up-Sell and Cross-Sell Programs for Direct marketing campaigns as well as test offerings and convert opportunities. Finally, Taotec provides IT Technical and Application Support and Training Technology Services e.g. LMS Platform and ELearning.

Taotec Philippines call center office location:

  • Taotec Makati
    11/F 88 Corporate Center
    Sedeno cor. Valero Sts.
    Salcedo Village, Makati City
    Philippines
    Tel: 823-4491, 823-4066

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