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Tesda Training for Call Centers

The call center industry is one of the booming industries in the Philippines that continuous to expand as more and more international companies are outsourcing their needs in the Philippines and more and more international BPO companies are moving their main operational centers in the Philippines.

In lieu of which, there is a need for a steady supply of qualified professionals to provide the needed manpower requirements of expanding BPO companies, newly establishing BPO companies and the other BPO companies. In order to do this, the Technical Education and Skills Development Authority (TESDA) has regulated that Training for Business Process Outsourcing industry to ensure that the Philippines would maintains its competitiveness in the BPO industry. TESDA created the standard curriculum that spells the minimum subjects and skills for a call center training program.

Moreover, the agency has also created the standards that should be met by a training provider in order to be accredited and to be recognized to have reached the standards set by TESDA. The Tesda Call Center Training courses has basic and advance programs. The former is designed for students and professionals who want to learn the basics skills required in a call center company and be a call center agent while the latter is designed for advanced call center employees eyeing for higher managerial or supervisory positions in a call center.

For people interested in working in a call center company, they can undergo an intensive two week free training in Tesda Call Center Training Accredited Schools. Graduates of the training are usually endorsed by the center in call center companies within the vicinity. For those interested, just go to the nearest TESDA branch in your locality and ask for the training program. There are also private vocational institutions that offer call center training for interested people. These training is a bit more expensive and included additional courses which is suppose to improve a student’s chances of getting hired after finishing the course.

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Comments:24

  1. rosaline c. paule Reply
    13/04/08

    How can i join in tesda free training for call centers?

    • Cynthia Garcia Reply
      14/02/28

      When is the available training here in Antipolo?

  2. Elizabeth Laxamana Reply
    13/04/11

    Do you have it here in mandaluyong,where is this located I’m interested thank you.

  3. 13/04/25

    how can i avail this program?im from koronadal city

  4. archiel Reply
    13/05/29

    im in davao city .. how we can avail this program? i just wanna clarify about this, this free training program, is this available in all TESDA branches or any TESDA accredited school?

    thank you

    im ARCHIEL from DAVAO CITY PROPER

  5. francis b. reyes Reply
    13/05/30

    how can i join the free call center training please reply me… thank you

  6. 13/07/08

    Good day, i would like to know where is the nearest Tesda call center training site in my locality, which is Tandang Sora QC? Thank you.

  7. inday34 Reply
    13/07/27

    i want to know if tesda general santos city is now offering the call center training and how can i avail of it…
    thank you….

  8. Orlando G. Sanchez Reply
    13/08/24

    I want to take part on your very special program. thank you in advance!!!

  9. 13/10/09

    do you have this tesda call center training near my area?near baesa caloocan?thank you

  10. Annie Reply
    13/11/28

    Magkano po ba ang training ng callcenter?tska sang tesda headquarters po ang nag ooffer?

  11. 13/12/09

    how can i join to the tesda training call center?

  12. 14/02/07

    anyone who will tell me where is the nearest free training center of call center here in san jose nueva ecija?tnx..

  13. von Reply
    14/02/18

    how can i join this program? is there any training here in mindanao? pls reply

  14. regs Reply
    14/02/18

    hi how to join tesd free call center training and do you have here in bacoor?gusto ko kasi makapag work po..please!!thnks..

  15. Jerry Reply
    14/03/05

    is there free training for call center in bacoor area or las piñas city? i am searchin’ for call center training school, please email me for more information. thanks a lot.

  16. clair Reply
    14/03/08

    im from bicol,how can i join the tesda training for call center.
    pls.reply thanks..

  17. Antonio V. Enriquez Reply
    14/05/24

    I want to join the tesda training for call center, i leave at Tayuman Binangonan Rizal please reply… i really need to join and study and learn more about call center agent…

  18. 14/06/03

    hi i am interested in undergoing a training on medical coding or any health related item but i dont have any experience in callcenter at all. can u help me? am from cebu and i want to start from the basic so i will be able to gain confidence in entering this field.

  19. 14/07/27

    Hi I’m Meech living in Las Pinas ,how to undergo in Tesda Call Center Training in Southmall? Is this free ? If I undergo training can I assure that I can get the job of call center? and how many months is the training?

  20. mau Reply
    14/07/30

    do you have trainings here in Calamba Laguna or near Calamaba City?

  21. jc Reply
    14/08/05

    hi may i know if tesda here in lipa has call center training?
    please reply tnx 🙂

    • jen Reply
      14/11/25

      hi…ACLC Lipa conduct the training for 14 days, together with TESDA…for more info, just drop by at ACLC-Lipa and inquire if they have available slots for you. Thanks…

  22. 15/04/03

    hi good day ! i want to have a skills being a call center agent so how can i avail this program ? and what is the requirements for this ? and please someone can till me do we have a call center training nearest here in calamba laguna ,

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