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Tesda Training for Call Centers

The call center industry is one of the booming industries in the Philippines that continuous to expand as more and more international companies are outsourcing their needs in the Philippines and more and more international BPO companies are moving their main operational centers in the Philippines.

In lieu of which, there is a need for a steady supply of qualified professionals to provide the needed manpower requirements of expanding BPO companies, newly establishing BPO companies and the other BPO companies. In order to do this, the Technical Education and Skills Development Authority (TESDA) has regulated that Training for Business Process Outsourcing industry to ensure that the Philippines would maintains its competitiveness in the BPO industry. TESDA created the standard curriculum that spells the minimum subjects and skills for a call center training program.

Moreover, the agency has also created the standards that should be met by a training provider in order to be accredited and to be recognized to have reached the standards set by TESDA. The Tesda Call Center Training courses has basic and advance programs. The former is designed for students and professionals who want to learn the basics skills required in a call center company and be a call center agent while the latter is designed for advanced call center employees eyeing for higher managerial or supervisory positions in a call center.

For people interested in working in a call center company, they can undergo an intensive two week free training in Tesda Call Center Training Accredited Schools. Graduates of the training are usually endorsed by the center in call center companies within the vicinity. For those interested, just go to the nearest TESDA branch in your locality and ask for the training program. There are also private vocational institutions that offer call center training for interested people. These training is a bit more expensive and included additional courses which is suppose to improve a student’s chances of getting hired after finishing the course.

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24 thoughts on “Tesda Training for Call Centers

  • April 3, 2015 at 4:18 am
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    hi good day ! i want to have a skills being a call center agent so how can i avail this program ? and what is the requirements for this ? and please someone can till me do we have a call center training nearest here in calamba laguna ,

    Reply
  • August 5, 2014 at 10:50 am
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    hi may i know if tesda here in lipa has call center training?
    please reply tnx 🙂

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    • November 25, 2014 at 5:21 am
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      hi…ACLC Lipa conduct the training for 14 days, together with TESDA…for more info, just drop by at ACLC-Lipa and inquire if they have available slots for you. Thanks…

      Reply
  • July 30, 2014 at 2:56 am
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    do you have trainings here in Calamba Laguna or near Calamaba City?

    Reply
  • July 27, 2014 at 10:32 am
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    Hi I’m Meech living in Las Pinas ,how to undergo in Tesda Call Center Training in Southmall? Is this free ? If I undergo training can I assure that I can get the job of call center? and how many months is the training?

    Reply
  • June 3, 2014 at 3:57 am
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    hi i am interested in undergoing a training on medical coding or any health related item but i dont have any experience in callcenter at all. can u help me? am from cebu and i want to start from the basic so i will be able to gain confidence in entering this field.

    Reply
  • May 24, 2014 at 10:48 am
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    I want to join the tesda training for call center, i leave at Tayuman Binangonan Rizal please reply… i really need to join and study and learn more about call center agent…

    Reply
  • March 8, 2014 at 10:04 am
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    im from bicol,how can i join the tesda training for call center.
    pls.reply thanks..

    Reply
  • March 5, 2014 at 6:37 am
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    is there free training for call center in bacoor area or las piñas city? i am searchin’ for call center training school, please email me for more information. thanks a lot.

    Reply
  • February 18, 2014 at 4:04 pm
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    hi how to join tesd free call center training and do you have here in bacoor?gusto ko kasi makapag work po..please!!thnks..

    Reply
  • February 18, 2014 at 6:52 am
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    how can i join this program? is there any training here in mindanao? pls reply

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  • February 7, 2014 at 9:42 am
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    anyone who will tell me where is the nearest free training center of call center here in san jose nueva ecija?tnx..

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  • December 9, 2013 at 3:01 am
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    how can i join to the tesda training call center?

    Reply
  • November 28, 2013 at 9:37 am
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    Magkano po ba ang training ng callcenter?tska sang tesda headquarters po ang nag ooffer?

    Reply
  • October 9, 2013 at 8:43 am
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    do you have this tesda call center training near my area?near baesa caloocan?thank you

    Reply
  • August 24, 2013 at 8:11 am
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    I want to take part on your very special program. thank you in advance!!!

    Reply
  • July 27, 2013 at 3:00 am
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    i want to know if tesda general santos city is now offering the call center training and how can i avail of it…
    thank you….

    Reply
  • July 8, 2013 at 4:33 am
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    Good day, i would like to know where is the nearest Tesda call center training site in my locality, which is Tandang Sora QC? Thank you.

    Reply
  • May 30, 2013 at 7:20 am
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    how can i join the free call center training please reply me… thank you

    Reply
  • May 29, 2013 at 11:39 pm
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    im in davao city .. how we can avail this program? i just wanna clarify about this, this free training program, is this available in all TESDA branches or any TESDA accredited school?

    thank you

    im ARCHIEL from DAVAO CITY PROPER

    Reply
  • April 11, 2013 at 11:38 am
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    Do you have it here in mandaluyong,where is this located I’m interested thank you.

    Reply
  • April 8, 2013 at 1:50 am
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    How can i join in tesda free training for call centers?

    Reply
    • February 28, 2014 at 2:17 am
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      When is the available training here in Antipolo?

      Reply

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