The logical choice, Transcosmos Logicall is a business process outsourcing company that specialized in outbound and inbound customer contact service, and technical support and customer relationship management. The company provides custom fit solutions in voice, email and web channels designed to improve one’s services and optimize costs which ultimately translate to higher revenues for the company.
Transcosmos Logicall offers a broad range of industry specific solutions for Financial Services, Technology companies, teleCommunications, Insurance (life and non-life), Healthcare and Medical Services and Transportation and leisure (travel and hospitality industry).
The inbound teleservices of Transcosmos Logicall included Customer Service / Customer Care, Technical Support Services, Service Fulfillment, Inquiries Requests / Complaints Handling, Order Taking / Message Handling, Reservations/ Authorizations, Loyalty/ Rewards, Dealer Locators, and Data Entry / Collection. On the other hand, its Outbound Teleservices included Telemarketing, Lead Generation, Marketing Research, Outbound B2B surveys, and a full range of high-quality, low-cost E-mail Response and Quality Assurance Services, Bills Delivery and Collection programs, Anti-attrition/ Reactivation of Accounts, Announcements/Advisory/Call/Message Dunning, Product/Service Fulfillment through Delivery Services, and other marketing promos customized based on client needs.
Aside from contact services, Transcosmos Logicall Philippines also provides Value-added Services such as Back Office Work, Payment and Claims Processing, Accounting and Financial Systems Management, Call Center Solutions, Web-enabled Customer Relationship Management Services, Web-enabled Technical Helpdesk, Database Management and Accounts Development.
The Mission of Transcosmos Logicall is to provide unending endeavor to deliver results to its partners by offering creative and effective business process solutions, hiring of the best talents and personnel, providing a fun working environment that motivates people to work, the delivery of the highest return on investment the creates more opportunities for growth, and the promotion of corporate citizenship. The company will achieve this guided by its values of CARE which stands for Creativity, Cooperation and Communicationm Adaptability and Accountability, Respect and Excellence.
Transcosmos Logicall Philippines call center office address:
- Transcosmos Logicall Makati
1113 Chino Roces Avenue
Makati City, Philippines
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