Founded in September 1989, Tricom Systems (Phils.) aimed to modernize telecommunications and office automation in the Philippines by bringing the world’s best telecommunications equipment and technology to the country. At the moment, Tricom Systems is the Philippine distributor of Iwatsu, Fujitsu, Avaya business communication products and Octel of America. It is also an authorized systems integrator ofAvaya, connectivity solutions as well as retailer of Philips CCTV,Westinghouse Security Systems and Panduit (PAN-NET).
Among the products distributed by Tricom Systems Philippines included Avaya Voice Communication Systems namely Communication Servers, Definity Servers and Media Servers; Media Gateways; Avaya Multivantage, Messaging Solutions (Unified Messenger, Intuity and Octel Voice Messaging System). For Terminals, Tricom Systems Philippines sells Software-Based Telephony Application, Avaya IP Telephones, Avaya Digital Telephones, Avaya Analog Telephones and Avaya Wireless Business Solution and Adjuncts.
Tricom is also a distributor of Fujitsu ISBX and Fujitsu Communication Servers namely, FlexiCom ISBX, FlexiCom IPx and Telephone Sets. It also sells Iwatsu (Adix-E Digital PABX System and Telephone Sets). For Structured Connectivity Solutions, it has Avaya SYSTIMAX Structured Connectivity Solutions including GigaSPEED XL Solution, PowerSUM Solution, LazrSPEED Solution and OptiSPEED Solution. Tricom Systems Philippines also distributes Panduit such as Cable Termination Solutions, Work Area Outlet Solutions, Cable Management Solutions, Cable Routing Solutions, and Network Identification Solutions. Finally, for Nexans, it has LANmark Copper Solutions and GIGAlite Fibre Solutions.
Tricom Systems also provides consultancy services in order to identify which product or service especially addresses the unique needs of its client. It also offers customer after sales support for all the products it distributes as well as upgrades to ensure that its clients attain and maintain their competitive advantage against their rivals.
Tricom Systems Philippines call centers are located in:
- Tricom Makati
2/F, Metro House Building
345 Sen. Gil Puyat Avenue
Makati City, Philippines
- Tricom Cebu
Machay Building, 30 Gorordo Avenue
Cebu City, Philippines
- Tricom Systems CDO
Moreno Building, Gusa Highway,
Cagayan de Oro City
- Tricom Systems Davao
G/F LKT Building, R. Castillo St.,
Agdao, Davao City
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