Vision X Inc. is a primary provider of business process and IT outsourcing services in a wide-range of areas including contact center, software development, quality management, and infrastructure outsourcing. Its headquarter office is in the United States and boast of over ten thousand manpower from around the globe including in China and the Philippines.
VXI Philippines generates tailor fit solutions in both B2B and B2C application to allow its customers achieve their respective goals and success. Such applications included control and monitoring and establishment of standard communication routes, comprehensive call center operations, application maintenance and other IT solutions especially for companies trying the expand into new markets, increase its market bite, extend geographically to other potential foreign markets at a lower costs and without compromising quality
VXI originally started as an outsourcer of customer contact services in the ethnic, in-language market segment. This means that it originally served the local market within the United States, which today still constitutes the bulk of its project portfolio. As the fastest growing outsourcer in the US, VXI expanded operations overseas particularly in the Philippines and China. Its most sought after customer support service featured the integration of Inbound and Outbound customer support, sales and non voice solutions (chat and E-mail).
Vision X Inc. – VXI Philippines is located at the 15F RCBC Plaza Building Tower 2, Ayala Corner Gil Puyat Ave., Makati City, Philippines 1203. It currently has three call center office branches in the Philippines located in strategic areas. Its Makati branch is located in SM Cyberzone 2, Jupiter St. and Zodiac St. cor. Sen.Gil Puyat Ave. It then has two branches in Quezon city. One is in the Global Trade Center, 1024 Edsa-Munoz while the other one is in the 3rd Floor of Waltermart Building 1008A Edsa-Munoz.
The ability of VXI call center to provide distinction and merit in the provision of help desk, customer care, and sales support has made the company the fastest growing customer contact providers which is further reflected to its over 40% annual expansion growth past several years since it started operations in the Philippines. The success of the company to become the most sought after contact center outsourcer especially of Blue chip companies is its highly intimate service of the company with its clients to which an exclusive point of contact is assigned to manage communications that allow clients to get in touch with key management personnel for any concern.
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