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WHG Customer Services Philippines

WHG or the Walsall Housing Group is one of the largest and most successful providers of high quality housing in the West Midlands managing around 19,000 properties across Walsall. WHG Customer Services Philippines provides affordable, good quality homes and community-based services to the local community in five local neighbourhood areas namely Aldridge & Brownhills, Bloxwich, Central Walsall, Darlaston and Willenhall.

WHG or the Walsall Housing Group set up its Customer Contact Centre in 2009 primarily to handle incoming customer enquiries per week and are responsible for 500 outbound calls. WHG has expanded in the Philippines to extend its customer services to the over 500,000 families that it serves. The WHG customer service call center in the Philippines help inform clients about their tenancy and other services that WHG provides as part of its continuing customer service to its home purchasers. This information included how to pay your rent, how to report a repair, information about other estate services that the company offers as well as ways on how to lodge complaints and problems.

There is also information about getting involved with WHG community and how the company can support homeowners. Other customer services included information on Rents and charges, Money Advice Service, Repairs, home application, rent application, Home improvements, Estate services, Anti-social behaviour, Tenancy services, Customer involvement, Complaints compliments and suggestions and Leaseholder issues.

WHG Customer Services Philippines call center office location:

  • WHG Paranaque
    24 Olivarez Plaza
    NAIA Road, San Dionisio
    Paranaque City, Philippines
    Tel: +63 (02) 829-8242

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