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Worldsource Philippines

Posted on August 24, 2015 | No Comments on Worldsource Philippines

Worldsource Philippines is a BPO firm that provides customize innovative secure and cost effective solutions from globally integrated locations. Headquartered in Athens, GA USA, the company started its operations in the Philippine on 2009 with highly educated, performance driven problem solvers meticulously trained in time and resource management. Worldsource is affiliated with Pettigrew Medical Business Services, which has been in cutting-edge frontrunner in healthcare business process outsourcing since 1989 with services such as Medical Coding, Backlog completion services, Billing personnel, Full service revenue cycle management, Insurance eligibility and verification (real time or in advance) and Contact center services. Worldsource Philippines acts as one of its offshore teams.

Worldsource Philippines provides inbound Call support services such as Billing inquiries, Provider questions, Patient inquiries and payments and Help desk technical support. It also provides outbound call center services such as Eligibility verification, Self pay follow up, Accounts receivable follow up, Claims status, Provider collection and Patient, physician and post-discharge satisfaction surveys. The team also provides Eligibility confirmation, demographic entry including Patient name, Address, Social security number, Employer details, Insurance details and Guarantor information. It also offers medical coding such as audit and monitoring, Evaluation and management, with 95% or better accuracy rate, 24 hour turnaround time, Electronic file submission, Continuous quality control, Regular feedback and reporting and HIPAA and AHIMA compliance under our Corporate Compliance Plan.

Worldsource also provides payment posting including Patient registration, Charge entry, Claim verification, Payer billing, Denial management, Write-off, adjustment and correspondence processing and Payment posting and verification (EOBs, charge slips and more). Finally, it also provides accounts receivables management such as Payer, insurance and self-pay follow up, Claims submission and resubmission, Receivables analysis, Denials management, Credit balance resolution and Detailed reporting.

Worldsource Philippines call center office address:

  • Worldsource Alabang
    Penthouse Southwing
    Richville Corporate Tower
    Madrigal Business Park
    1107 Alabang Zapote Rd.
    Muntinlupa City, Philippines

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